Experience design at scale
Onsite engineering is at the core of our service delivery. Every day our highly qualified engineers are hard at work on client sites, ensuring your systems are configured optimally.
We prioritise client satisfaction, and this is embodied in the way our onsite engineers conduct themselves at your premises. They work hand-in-hand with your in-house staff, while at all times respecting your policies and procedures.
Site Surveys
Plannet21 provides thorough site surveys to assess your infrastructure needs.
We analyze your current systems, network environment, and business requirements to recommend optimal solutions for seamless integration and performance.
Network Configuration
Efficient network configuration is crucial for robust and scalable systems. Our team ensures that your network is set up to maximize efficiency, security, and performance.
We work with you to implement the best configuration tailored to your business needs.
IP Telephony Configuration
Transform your communication with our professional IP telephony configuration services.
We specialize in setting up reliable, cost-effective VoIP systems that improve voice communication, enhance mobility, and integrate with your existing infrastructure.
Skills Transfer to In-House Staff
At Plannet21, we believe in empowering your team. Our skills transfer to in-house staff programs ensure that your employees gain the knowledge and expertise to manage and maintain your IT systems. This hands-on training provides long-term benefits for your organization.
Physical Installation of Hardware
Our experienced technicians handle the physical installation of hardware, ensuring your equipment is set up correctly and efficiently. Whether it’s servers, workstations, or network devices, we provide expert installation services that align with industry standards.
Device Troubleshooting
Minimize downtime with our comprehensive device troubleshooting services. Our experts quickly diagnose and resolve hardware and software issues, keeping your systems running smoothly and minimizing disruptions to your business operations.
Data-Circuit Commissioning
Ensure optimal connectivity with our data-circuit commissioning services. We manage the setup and testing of your data circuits to guarantee they deliver reliable and high-speed performance for your business needs.
Post-Rollout Monitoring
After your systems are up and running, our post-rollout monitoring service ensures everything continues to function at peak performance. We provide ongoing support to identify and resolve potential issues, ensuring long-term system reliability.
Available out of hours
Whenever possible, we arrange our engineering activities to avoid disrupting your day-to-day operations. To help achieve this, our engineers are available for out-of-hours operations.