Simple Consolidated Infrastructure

With 100% IP Telephony, all your voice & video comms is carried on the same infrastructure as your data, lowering your TCO.

Easy Management

UCM’s user-friendly web UI allows effortless control over a vast range of features.

Convergence Baked In

Ready to integrate with video, collaboration, contact-centre, mobile apps, conferencing, desktop software and more.

PlanNet21 is the foremost Irish UC specialist. Our IP Telephony systems are used by many of Ireland's best-known enterprises.

The core of your phone system, Unified Communications Manager is a call control platform that can deliver the right experience to the right endpoint.

UCM has a host of features for enterprises of every size:

  • Scalable to 40,000 users.
  • Designed for high-availability & distributed deployment.
  • Supports worker mobility.
  • Offers both cloud-hosted and on-premise installation.
  • The choice of blue-chip companies, the world over.

Cisco’s range of IP phones are the industry-standard for business communications. With crystal-clear audio and robust build-quality, we have models available to suit every scenario:

  • 3900 & 6900 Series offer a great value proposition for low-traffic environments.
  • SPA 300 & 500 Series are optimised for small business.
  • 7800 Series providing reliability for high-traffic all-day phone users.
  • 8800 Series offering high-end features and video calling.

Give your operators and receptionists superior call routing and distribution tools to deliver positive experiences to your callers. Cisco Unified Attendant Consoles (UACs) can help you ensure all calls are handled efficiently and professionally.

Call control allows users to answer, transfer, park, hold, place calls, and more—directly from the Cisco Unified Attendant Console.

The built-in corporate directory synchronizes with UCM’s end-user directory, or with Active Directory in the Cisco UAC Advanced version.

Cisco UCM provides integrated communications between a variety of non-phone endpoints, including:

  • Jabber collaboration software on desktop & mobile
  • IP Communicator softphone
  • Telepresence video systems
  • Spark apps on mobile devices
  • Contact-centre agent software
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