Low Cost Unified Communications

Get all the benefits of a mature Cisco UC solution, without the large up-front CapEx of an on-premise installation.

Expert Managed Solution

As Ireland’s leading Cisco UC specialist, PlanNet21’s fully managed UC service is backed up by our top class voice engineers.

PSTN Carrier

Licensed by ComReg as a phone carrier, PlanNet21’s SS7 interconnect can link your hosted UC service to the PSTN.

  • Our hosted voice SaaS solution is based on Cisco’s enterprise-grade Unified Communications suite of products.
  • Fully-featured IP Telephony system with all the modern features you expect, including transfer, conference, call-forward, hunt-groups, voice-mail, extension-mobility, directory services etc.
  • Your hosted UC system can be combined with a hosted Cisco Contact-Centre solution, providing IVR, ASR, call-queuing, screen-pop, skills-based routing, outbound-dialler, advanced reporting etc.
  • Scalable to thousands of users.
  • Option to manage your own phone service via the UCM web UI, or have it managed by our experts on your behalf.
  • Both our hosted UC solution and our SS7 carrier interconnect are fully-redundant across multiple data-centres, with redundant data-links.
  • You benefit from PlanNet21’s 24 x 7 x 365 technical support desk, which is manned by qualified Cisco voice engineers.
  • We exclusively utilise Cisco UCS servers, routers and switches in our hosted infrastructure, so you can be sure of outstanding quality of service.
  • Our hosted UC system can be easily integrated with other modern business communication apps, such as Webex Meetings and Jabber IM.
  • All our hosted infrastructure is fully firewalled and is protected by Cisco’s suite of data-security products, backed up by our highly-qualified security engineers.
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